Information about LG and Samsung products we sell

LG and Samsung products we sell fall into different categories compared to buying the same items elsewhere. 

Our exclusive sourcing arrangements enable us to provide these in demand, high end products at the lowest possible prices

Samsung Products

Samsung products are brand new, box damaged items. This means the product or packaging has been damaged in some way or form resulting in the product not making it to normal retail stores.They have never been owned by anyone prior.  We buy all such Samsung products we can source, inspect, test and repair before making them available to you at the lowest prices possible. You will enjoy the same quality Samsung product as sold at any other retailer in New Zealand with the advantage of the lowest possible buying prices. Products may have had parts replaced that were damaged in order to bring them back to as close to original condition as possible. 

As part of our contract with the supplier of these Samsung products all Samsung factory warranties are void and Appliance Outlet take over the warranty provisions and servicing.

We provide a 12 month standard warranty. Serial numbers are removed to prevent abuse of these terms and conditions of warranty and are replaced with our own serial number and warranty labels. 

We also source small quanities of 100% retail brand new, non-box damaged Samsung product occasionaly. These items carry full Samsung factory warranty and are labeled and advertised differently from our box damaged Samsung product and will have the original Samsung serial number intact to enable service via Samsung NZ. 

It is important to note that we sell brand new, box damaged as well as refurbished Samsung. The advertising for the product will make this clear, if you have any doubt, our staff will be happy to assist you.

LG Products

LG products vary in the range we sell. We are an LG authorised returns center and take in items from all over New Zealand. These products can range from new products, box damaged new products, display products right down to customer owned returns that may or may not have had a fault. All items are inspected and tested by our staff before being made available for sale, again at the lowest possible prices.

Warranty is supplied by Appliance Outlet, there is no factory LG warranty available. Products may have had parts replaced that were damaged in order to bring them back to as close to original condition as possible. Serial numbers are removed to prevent abuse of these terms and conditions of warranty.